No. EM-24
Jobs
- Water shut off and the leak stoppedfirst 15 min
- Frozen pipe thawed and checked~1 h
Typical night call · 1.5 h$437
24/7 emergency plumbing
Burst pipes, flooding, sewage backups, and no hot water, answered by a plumber at any hour, nights, weekends, and holidays.
- Per hour
- $165
- Minimum
- 1 h
- Call-out fee
- $189
- Note
- Answered 24/7
Jobs we take on
Usual times per job. List them when you book and we confirm the hours before the visit.
Checklist
24/7 emergency plumbing
Emergency visit5
- Water shut off and the leak stoppedfirst 15 min
- Burst pipe repaired or capped~1 h
- Overflowing toilet or backed-up drain cleared~1 h
- Hot water restored where parts allow~1 h 30
- Make-safe report with photos for your insurer
Whole home3
- Frozen pipe thawed and checked~1 h
- Shut-off valve replaced~45 min
- Photos of the work on your ticket
Jobs we pass on
When a job needs another licensed trade, such as an electrician or a roofer, we say so and tell you who to call.
No. EM-24
Not covered
- Smell of gasLeave the house and call your gas utility first.not covered
- Drying out and water damage repairNeeds a restoration company; we can refer one.not covered
- Mould remediationNeeds a remediation specialist.not covered
Not sure it's a plumbing job? Send a photo when you book and we'll tell you.
How a repair visit works
Describe the problem, get the hours, pay for the time used.
Describe the problem
Tell us what's leaking or not working and add a photo when you book.
Get a time estimate
We confirm the hours and any parts before the visit.
One licensed plumber
The van carries common valves, fittings, and pipe, so most repairs finish on the first visit.
Pay for time used
Billed to the half hour, parts at cost with the receipt on your ticket. The call-out fee is credited to the repair.
How a repair visit works
Describe the problem, get the hours, pay for the time used.
Describe the problem
Tell us what's leaking or not working and add a photo when you book.
5 min
Get a time estimate
We confirm the hours and any parts before the visit.
1 h reply
One licensed plumber
The van carries common valves, fittings, and pipe, so most repairs finish on the first visit.
2 h window
Pay for time used
Billed to the half hour, parts at cost with the receipt on your ticket. The call-out fee is credited to the repair.
30 min steps
How a repair visit works
Describe the problem, get the hours, pay for the time used.
5 min
Describe the problem
Tell us what's leaking or not working and add a photo when you book.
- Problems2
- Photos3
1 h reply
Get a time estimate
We confirm the hours and any parts before the visit.
- Estimate2 h
- Price$319
2 h window
One licensed plumber
The van carries common valves, fittings, and pipe, so most repairs finish on the first visit.
- Sat 16 Nov13:00–15:00
30 min steps
Pay for time used
Billed to the half hour, parts at cost with the receipt on your ticket. The call-out fee is credited to the repair.
- Time1 h 30
- Partsat cost
How a repair visit works
Describe the problem, get the hours, pay for the time used.
Describe the problem
Tell us what's leaking or not working and add a photo when you book.
Get a time estimate
We confirm the hours and any parts before the visit.
One licensed plumber
The van carries common valves, fittings, and pipe, so most repairs finish on the first visit.
Pay for time used
Billed to the half hour, parts at cost with the receipt on your ticket. The call-out fee is credited to the repair.
How a repair visit works
Describe the problem, get the hours, pay for the time used.
1
Describe the problem
Tell us what's leaking or not working and add a photo when you book.
2
Get a time estimate
We confirm the hours and any parts before the visit.
3
One licensed plumber
The van carries common valves, fittings, and pipe, so most repairs finish on the first visit.
4
Pay for time used
Billed to the half hour, parts at cost with the receipt on your ticket. The call-out fee is credited to the repair.
How a repair visit works
Describe the problem, get the hours, pay for the time used.
1. Describe the problem
Tell us what's leaking or not working and add a photo when you book.
2. Get a time estimate
We confirm the hours and any parts before the visit.
3. One licensed plumber
The van carries common valves, fittings, and pipe, so most repairs finish on the first visit.
4. Pay for time used
Billed to the half hour, parts at cost with the receipt on your ticket. The call-out fee is credited to the repair.
How a repair visit works
Describe the problem, get the hours, pay for the time used.
1.Describe the problem
Tell us what's leaking or not working and add a photo when you book.
2.Get a time estimate
We confirm the hours and any parts before the visit.
3.One licensed plumber
The van carries common valves, fittings, and pipe, so most repairs finish on the first visit.
4.Pay for time used
Billed to the half hour, parts at cost with the receipt on your ticket. The call-out fee is credited to the repair.
How a repair visit works
Describe the problem, get the hours, pay for the time used.
- 5 min
Describe the problem
Tell us what's leaking or not working and add a photo when you book.
- 1 h reply
Get a time estimate
We confirm the hours and any parts before the visit.
- 2 h window
One licensed plumber
The van carries common valves, fittings, and pipe, so most repairs finish on the first visit.
- 30 min steps
Pay for time used
Billed to the half hour, parts at cost with the receipt on your ticket. The call-out fee is credited to the repair.
Change layout cycles through the looks of the section in view. To keep one, copy its line into the Markdown.
What customers say about this service
Water was coming through the ceiling of our café below the flat on a Sunday. They answered straight away, were here in 40 minutes, found the failed washing machine hose and had us open for lunch.
A supply pipe split above our dental clinic's waiting room at 6 am. A plumber was on site within the hour, isolated the line and had the room dry before our first patient. They came back that evening to replace the whole section.
A pipe split in the garage wall at minus eight. I called at 23:00, someone answered, and the plumber was here in 50 minutes. He talked me through closing the main while he drove. Repaired by one in the morning.
What customers say about this service
Water was coming through the ceiling of our café below the flat on a Sunday. They answered straight away, were here in 40 minutes, found the failed washing machine hose and had us open for lunch.
A supply pipe split above our dental clinic's waiting room at 6 am. A plumber was on site within the hour, isolated the line and had the room dry before our first patient. They came back that evening to replace the whole section.
A pipe split in the garage wall at minus eight. I called at 23:00, someone answered, and the plumber was here in 50 minutes. He talked me through closing the main while he drove. Repaired by one in the morning.
Picked from this year
24/7 emergency plumbing
Water was coming through the ceiling of our café below the flat on a Sunday. They answered straight away, were here in 40 minutes, found the failed washing machine hose and had us open for lunch.
What customers say about this service
Showing 2 reviews
- 24/7 emergency plumbing
A supply pipe split above our dental clinic's waiting room at 6 am. A plumber was on site within the hour, isolated the line and had the room dry before our first patient. They came back that evening to replace the whole section.
- 24/7 emergency plumbing
A pipe split in the garage wall at minus eight. I called at 23:00, someone answered, and the plumber was here in 50 minutes. He talked me through closing the main while he drove. Repaired by one in the morning.
What customers say about this service
from 1,240 reviews on 3 sources
We list every platform we're on, not only the best one.
Ratings · updated Sep 2026
- Search reviews820 reviewsWrite a review on Search reviews, opens in a new tab
- Neighbourhood app260 reviewsWrite a review on Neighbourhood app, opens in a new tab
- After-job survey160 reviews
Average4.91,240 reviews
Had a problem? Tell us first. If a repair fails, we come back and fix it free.
- 24/7 emergency plumbing
Water was coming through the ceiling of our café below the flat on a Sunday. They answered straight away, were here in 40 minutes, found the failed washing machine hose and had us open for lunch.
- 24/7 emergency plumbing
A supply pipe split above our dental clinic's waiting room at 6 am. A plumber was on site within the hour, isolated the line and had the room dry before our first patient. They came back that evening to replace the whole section.
- 24/7 emergency plumbing
A pipe split in the garage wall at minus eight. I called at 23:00, someone answered, and the plumber was here in 50 minutes. He talked me through closing the main while he drove. Repaired by one in the morning.
What customers say about this service
Water was coming through the ceiling of our café below the flat on a Sunday. They answered straight away, were here in 40 minutes, found the failed washing machine hose and had us open for lunch.
A supply pipe split above our dental clinic's waiting room at 6 am. A plumber was on site within the hour, isolated the line and had the room dry before our first patient. They came back that evening to replace the whole section.
A pipe split in the garage wall at minus eight. I called at 23:00, someone answered, and the plumber was here in 50 minutes. He talked me through closing the main while he drove. Repaired by one in the morning.
1,240
“Water was coming through the ceiling of our café below the flat on a Sunday. They answered straight away, were here in 40 minutes, found the failed washing machine hose and had us open for lunch.”
“A supply pipe split above our dental clinic's waiting room at 6 am. A plumber was on site within the hour, isolated the line and had the room dry before our first patient. They came back that evening to replace the whole section.”
“A pipe split in the garage wall at minus eight. I called at 23:00, someone answered, and the plumber was here in 50 minutes. He talked me through closing the main while he drove. Repaired by one in the morning.”
What customers say about this service
“Water was coming through the ceiling of our café below the flat on a Sunday. They answered straight away, were here in 40 minutes, found the failed washing machine hose and had us open for lunch.”
“A supply pipe split above our dental clinic's waiting room at 6 am. A plumber was on site within the hour, isolated the line and had the room dry before our first patient. They came back that evening to replace the whole section.”
“A pipe split in the garage wall at minus eight. I called at 23:00, someone answered, and the plumber was here in 50 minutes. He talked me through closing the main while he drove. Repaired by one in the morning.”
What customers say about this service
Water was coming through the ceiling of our café below the flat on a Sunday. They answered straight away, were here in 40 minutes, found the failed washing machine hose and had us open for lunch.
A supply pipe split above our dental clinic's waiting room at 6 am. A plumber was on site within the hour, isolated the line and had the room dry before our first patient. They came back that evening to replace the whole section.
A pipe split in the garage wall at minus eight. I called at 23:00, someone answered, and the plumber was here in 50 minutes. He talked me through closing the main while he drove. Repaired by one in the morning.
Questions about this service
All questions
What should I do before you arrive?
Close the main shut-off valve, usually where the water line enters the house or next to the meter. Switch off the water heater, and keep people away from wet outlets.
How fast can you get here?
Usually within 90 minutes inside our service areas. We tell you the time on the phone and text when the plumber is on the way.
Is it more expensive at night?
Yes: a higher call-out and hourly rate, the same at 2 am or on a holiday. Both are on this page and confirmed on the phone before we come.
Do you fix everything on the same visit?
We stop the water and make it safe first. Most repairs finish the same night; a bigger one is priced on the ticket and done at the daytime rate.
I smell gas. Should I call you?
Leave the house first and call your gas utility from outside. Once they've made it safe, we can repair the line or appliance connection.
Questions about this service
All questionsQuestions about this service
5 questions
What should I do before you arrive?
Close the main shut-off valve, usually where the water line enters the house or next to the meter. Switch off the water heater, and keep people away from wet outlets.
How fast can you get here?
Usually within 90 minutes inside our service areas. We tell you the time on the phone and text when the plumber is on the way.
Is it more expensive at night?
Yes: a higher call-out and hourly rate, the same at 2 am or on a holiday. Both are on this page and confirmed on the phone before we come.
Do you fix everything on the same visit?
We stop the water and make it safe first. Most repairs finish the same night; a bigger one is priced on the ticket and done at the daytime rate.
I smell gas. Should I call you?
Leave the house first and call your gas utility from outside. Once they've made it safe, we can repair the line or appliance connection.
Questions about this service
Rather talk?
What should I do before you arrive?
Close the main shut-off valve, usually where the water line enters the house or next to the meter. Switch off the water heater, and keep people away from wet outlets.
How fast can you get here?
Usually within 90 minutes inside our service areas. We tell you the time on the phone and text when the plumber is on the way.
Is it more expensive at night?
Yes: a higher call-out and hourly rate, the same at 2 am or on a holiday. Both are on this page and confirmed on the phone before we come.
Do you fix everything on the same visit?
We stop the water and make it safe first. Most repairs finish the same night; a bigger one is priced on the ticket and done at the daytime rate.
I smell gas. Should I call you?
Leave the house first and call your gas utility from outside. Once they've made it safe, we can repair the line or appliance connection.
Questions about this service
What should I do before you arrive?
Close the main shut-off valve, usually where the water line enters the house or next to the meter. Switch off the water heater, and keep people away from wet outlets.
How fast can you get here?
Usually within 90 minutes inside our service areas. We tell you the time on the phone and text when the plumber is on the way.
Is it more expensive at night?
Yes: a higher call-out and hourly rate, the same at 2 am or on a holiday. Both are on this page and confirmed on the phone before we come.
Do you fix everything on the same visit?
We stop the water and make it safe first. Most repairs finish the same night; a bigger one is priced on the ticket and done at the daytime rate.
I smell gas. Should I call you?
Leave the house first and call your gas utility from outside. Once they've made it safe, we can repair the line or appliance connection.
Often booked with
Customers who book this service often add one of these.
All services
Not on the list?
Describe the problem or send a photo. We reply with a price, usually within the hour.
Often booked with
Customers who book this service often add one of these.
Leak detection
Hidden leaks found without opening walls at random: meter test, thermal camera, and acoustic gear, then a written fix.1–2 h · One plumber · No random holesfrom $125 / h · 1 h minPipe repair & repiping
Leaking, corroded, or frozen pipes fixed by the section, and whole-home repiping in PEX or copper when patching no longer pays.1–3 h · One plumber · Parts at costfrom $115 / h · 1 h minDrain cleaning
Slow and blocked drains cleared with a cable machine or hydro-jetting, flow tested, and filmed when the blockage keeps coming back.1–2 h · One plumber · 30-day no-clog warrantyfrom $129 / job
Often booked with
Customers who book this service often add one of these.
2 services
Plumbing repairs
Leaks, pipes, and fixtures, billed by the half hour.
1 service
Drains & sewer
Blockages cleared, lines filmed, and sewer pipes fixed.
Not on the list?
Describe the problem or send a photo. We reply with a price, usually within the hour.
Often booked with
Customers who book this service often add one of these.
Plumbing repairs
Leaks, pipes, and fixtures, billed by the half hour.
Plumbing repairsDrains & sewer
Blockages cleared, lines filmed, and sewer pipes fixed.
Drains & sewer
Often booked with
Customers who book this service often add one of these.
Often booked with
Customers who book this service often add one of these.
Plumbing repairs
Leaks, pipes, and fixtures, billed by the half hour.
Drains & sewer
Blockages cleared, lines filmed, and sewer pipes fixed.
Often booked with
Customers who book this service often add one of these.
Leak detection
- 1–2 h
- One plumber
- No random holes
- From $125 / h
Pipe repair & repiping
- 1–3 h
- One plumber
- Parts at cost
- From $115 / h
Drain cleaning
- 1–2 h
- One plumber
- 30-day no-clog warranty
- From $129
Not on the list?
Describe the problem or send a photo. We reply with a price, usually within the hour.
Describe the problemOften booked with
Customers who book this service often add one of these.
Leak detection
Hidden leaks found without opening walls at random: meter test, thermal camera, and acoustic gear, then a written fix.
Leak detection
Pipe repair & repiping
Leaking, corroded, or frozen pipes fixed by the section, and whole-home repiping in PEX or copper when patching no longer pays.
Pipe repair & repiping
Drain cleaning
Slow and blocked drains cleared with a cable machine or hydro-jetting, flow tested, and filmed when the blockage keeps coming back.
Drain cleaning
Often booked with
Customers who book this service often add one of these.
Leak detection
Hidden leaks found without opening walls at random: meter test, thermal camera, and acoustic gear, then a written fix.
Pipe repair & repiping
Leaking, corroded, or frozen pipes fixed by the section, and whole-home repiping in PEX or copper when patching no longer pays.
Drain cleaning
Slow and blocked drains cleared with a cable machine or hydro-jetting, flow tested, and filmed when the blockage keeps coming back.
Often booked with
Customers who book this service often add one of these.
- Leak detection
No random holes
Hidden leaks found without opening walls at random: meter test, thermal camera, and acoustic gear, then a written fix.
- Pipe repair & repiping
Parts at cost
Leaking, corroded, or frozen pipes fixed by the section, and whole-home repiping in PEX or copper when patching no longer pays.
- Drain cleaning
30-day no-clog warranty
Slow and blocked drains cleared with a cable machine or hydro-jetting, flow tested, and filmed when the blockage keeps coming back.
Often booked with
Customers who book this service often add one of these.
